Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you contact us, request a demo, create an account, invite teammates, or otherwise use PrepIt. This may include your name, email address, organization name, shop/location details, employee records, and any other information you choose to submit through the Service.

We also collect technical and usage information automatically, including device information, browser type, approximate location derived from IP address, pages visited, interactions with the site, and operational activity inside the product.

2. How We Use Your Information

We use the information we collect to provide, operate, secure, and improve PrepIt. This includes authenticating users, maintaining organization and shop workspaces, supporting inventory, recipes, training, scheduling-related workflows, timekeeping, reporting, support, analytics, fraud prevention, and product development.

3. Cookies, Analytics, and Clarity

We use cookies and similar technologies to keep you signed in, remember workspace context, understand site performance, and improve the user experience.

We partner with Microsoft Clarity and Microsoft Advertising to capture how visitors use and interact with our website through behavioral metrics, heatmaps, and session replay so we can improve and market PrepIt. Website usage data may be collected using first- and third-party cookies and similar tracking technologies to understand product interest, optimize site performance, improve security, and support advertising and remarketing efforts.

For more information about how Microsoft collects and uses data, see the Microsoft Privacy Statement.

By using our site, you agree that we and Microsoft may collect and use data as described in this Privacy Policy.

4. How We Share Information

We may share information with service providers that help us operate PrepIt, such as infrastructure, hosting, analytics, support, and communications vendors. We may also disclose information when required by law, to protect our rights, to investigate misuse, or as part of a merger, acquisition, or financing transaction.

5. Data Retention

We retain personal data for as long as reasonably necessary to provide the Service, meet legal obligations, resolve disputes, maintain security, and enforce our agreements. Retention periods vary based on the type of data and the purpose for which it was collected.

6. Security

We use commercially reasonable safeguards to protect personal data, but no method of transmission over the internet or method of storage is completely secure. We cannot guarantee absolute security.

7. Your Choices

You may contact us to request access to, correction of, or deletion of certain personal data, subject to legal and operational limitations. You can also manage browser cookie settings directly through your browser.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@prepitco.com.

You can also review our Terms of Service for the rules that govern use of PrepIt.